FAQ | The Roo Lab

How do I schedule?

You can schedule through email or text! Send me a message and I will get back to you as soon as possible.

Can I share my membership?

Yes, but only within immediate family.

What is your make up/cancellation policy?

Sessions can be made up only if there is an error on my end or if I have limited availability (i.e. if I have a travel trip or tournament and am away for a week). You can cancel a session within 48 hours for no reason, or 24 hours if there is an illness or emergency.

What if I’m injured?

You will be put on the “IR" list (injured reserved), where your academy membership will be frozen until you are back healthy.

What payments are accepted?

I accept cash, credit, or Venmo payments.